In May 2012 we hosted a visit by a Local Government Associations (LGA’s) Fire and Rescue improvement team.
Through Peer Challenge we are taking responsibility for our improvement and we wanted the team to help us recognise and celebrate our strengths and to identify any areas for improvement.
The Fire Peer Challenge focused on our leadership, corporate capacity and how we meet the diverse needs of the communities we serve, because these are key factors in performance and improvement.
The predominant focus area was around our work undertaken as part of our Safer Firefighter Work Programme:
- Health and Safety, Training and Development.
Other focus areas were:
- Community Risk Management and Response.
They also covered other Key Assessment Areas:
- Protection, Prevention and Call Management.
The Fire Peer Challenge looked at the core area of Leadership & Capacity and asked the three core questions of:
- How well are outcomes for local citizens being achieved?
- How effective is the leadership and governance?
- How effective is the organisational capacity to meet current requirements and future needs?
Overall we are pleased that the improvement team have recognised that we have been on a continuous improvement journey over many years and is a high performing service with many examples of excellent service delivery.